The counter, the bench, and the calendar in one place.
A lot of a dealer's day isn't selling from the shelf. It's appointments, gunsmithing jobs, transfers waiting on pickup, and printed paperwork. Retail Services keeps that work organized and visible to the whole team.
What's in it
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Scheduling
Appointments for pickups, consultations, and services, with a shared calendar staff can see from the counter or the back office.
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Gunsmithing work orders
Intake, status, notes, and pickup for bench work, so customers get accurate updates and nothing sits forgotten on a shelf.
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Transfer intake & tracking
Log incoming transfers, track where each one stands, and schedule the customer's pickup appointment.
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Printing
Print tags, labels, receipts, and service tickets from the same records, without copying details into a separate template.
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Online requests
Customers can request services or appointments through your ForgeFront storefront, and those requests land on the in-store schedule.
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Shared customer records
Service history lives with the same customer record used for orders and membership, so staff see the whole picture.
Talk to the people building it
We're a small team and we answer our own email. Tell us about your shop and what's slowing you down, and we'll tell you honestly whether the stack is a fit.